Article ID: 120551, created on Mar 14, 2014, last review on Jun 17, 2016

  • Applies to:
  • Virtual Automation


Selective files restoration hangs on Initializing Selective Restore operation stage for a very long time and fails with timeout after 24 hours.


The problem is caused by inefficient operations during the stage of collecting data about files stored in the backup.


The fix for the corresponding request PVA-33408 is included in PVA 6.0 Update 2.

Please update PVA Agent on the node where container in question is present to the latest available version. Instructions can be found in this article.

Search Words

Operation failed: The request was timed out

unable to restore file


Initializing Selective Restore operation

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