Article ID: 120585, created on Mar 18, 2014, last review on Jun 19, 2016

  • Applies to:
  • Plesk 12.0 for Linux
  • Plesk 11.0 for Linux
  • Plesk 12.0 for Windows
  • Plesk 11.5 for Windows


How to change SOA e-mail address for domain.


E-mail address for SOA record is being assigned in such a way that it uses the subscription owner's mail address in Plesk.

If a domain is created under admin user, it will have admin user's mail as e-mail address in SOA record. If a domain is created under a particular customer, SOA record will have this customer's e-mail address.

To find the SOA e-mail address of the domain ( in the example below) log in psa database and execute the following commands:

mysql> set @domain_name := '';
mysql> select name, email from dns_zone where name=@domain_name;

To update an e-mail:

  1. Backup current psa database state.

  2. Set new e-mail:

    mysql> set @domain_name := '';
    mysql> set @new_email := '';
    mysql> update dns_zone set email=@new_email where name=@domain_name;
  3. Update DNS zone:

    # /usr/local/psa/admin/bin/dnsmng --update
  4. To check the e-mail use 'dig' utility. For example:

    # dig SOA @localhost | grep 'SOA'
    ....          3600    IN      SOA 1377304780 10800 3600 604800 10800

    The contact e-mail is the second record in SOA resource record (note that the ' . ' sign is used instead of the ' @ ' sign in the e-mail name).

    Alternatively, use 'nslookup' utility:

    # nslookup -q=soa localhost | grep mail
    mail addr =

Search Words

SOA email

responsible mail addr

responsible mail

a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c 29d1e90fd304f01e6420fbe60f66f838 aea4cd7bfd353ad7a1341a257ad4724a 0a53c5a9ca65a74d37ef5c5eaeb55d7f ed7be2b984f9c27de1d2dc349dc19c6d 85a92ca67f2200d36506862eaa6ed6b8 a766cea0c28e23e978fa78ef81918ab8 2a5151f57629129e26ff206d171fbb5f e335d9adf7edffca6a8af8039031a4c7 46a8e394d6fa13134808921036a34da8 bd7fc88cf1b01f097749ae6f87272128

Email subscription for changes to this article
Save as PDF