Article ID: 120659, created on Mar 21, 2014, last review on May 9, 2014

  • Applies to:
  • Virtuozzo 6.0
  • Virtuozzo containers for Linux 4.7

Symptoms

Backup restoration fails with following output:

[root@rvzabackup04 ~]# vzarestore 16177 --force -b d260cb0b-ff92-f945-aae0-d8a09dd4d522/20140223081501 --storage localhost --backup-folder-path /vz/backups
Restore environment 16177 from backup: d260cb0b-ff92-f945-aae0-d8a09dd4d522/20140223081501
Restore container: manage.gammaleo.com from d260cb0b-ff92-f945-aae0-d8a09dd4d522/20140223081501...
* Operation with the d260cb0b-ff92-f945-aae0-d8a09dd4d522 is started
* Restoring backup d260cb0b-ff92-f945-aae0-d8a09dd4d522/20140223081501 from rvzabackup04.caex.com
* Backup storage: preparing to restore operation
* Backup storage: getting private backup data
* Initializing restore operation
* Backup storage: sending backup file
* Restoring private area
* Operation with the d260cb0b-ff92-f945-aae0-d8a09dd4d522 is finished with errors: Can't open archive.
Restore failed: Can't open archive

You may find similar output in /var/log/pva/agent/DATE-vzagent.log

T=09:30:48:294; L=(err); PID=50855; TID=7f6772d40760; P=VZLBackup [setAcronisErrorMessage] [VZLClientDataExchange::endCommand] Got Acronis Error.
Acronis Error: Module=4 Code=17, "Specified file does not exist."{$module="ERROR_MODULE_NAME"}, Tag=4440164880728584258,K:/569/file/unix/posixsp.cpp:Open:452
Acronis Error: Module=0 Code=65521, "No such file or directory"{code=2}{$module="ERROR_MODULE_NAME"}, Tag=bd28fdbd64edb900,K:/569/common/error.cpp:AddPosixError:142
...
T=09:30:48:309; L=(udf); PID=50855; TID=7f6772d40760; P=VZLBackup [onAcronisEvent] Acronis says: Failed to open the file private.tib for read: 262,162.
T=09:30:48:310; L=(wrn); PID=50855; TID=7f6772d40760; P=VZLBackup [open] Can't open archive

Cause

Backup file is corrupt.

Resolution

The backup is irrecoverable, use another one.

e8e50b42231236b82df27684e7ec0beb 2897d76d56d2010f4e3a28f864d69223 d02f9caf3e11b191a38179103495106f c62e8726973f80975db0531f1ed5c6a2 0dd5b9380c7d4884d77587f3eb0fa8ef 0c05f0c76fec3dd785e9feafce1099a9

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