Article ID: 120721, created on Mar 25, 2014, last review on May 9, 2014

  • Applies to:
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 10.4 for Linux/Unix


When adding a new subscription and associated customer, all of the local accounts created have the same UID (10000) in '/etc/passwd'

# cat /etc/passwd

UID_MAX in /etc/login.defs is less than 10000, for example:

# grep UID_MAX /etc/login.defs 
UID_MAX                 5000


To create users Plesk executes system utility useradd with UID_MIN=10000 so as UID_MAX =< 10000 it was causing useradd to produce an error and add all users with uid 10000. UID_MIN and UID_MAX values define the range of user IDs used for the creation of regular users by the useradd utility.


Set UID_MAX value in /etc/login.defs larger than 12000.

Search Words

Same uid for plesk customers

uid 10000

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