Article ID: 120806, created on Mar 30, 2014, last review on Jun 17, 2016

  • Applies to:
  • Plesk for Linux/Unix
  • Plesk 12.0 for Windows
  • Plesk 11.5 for Windows


The migration: Plesk on Windows Server 2003 to Plesk 11.5.30 on Windows Server 2012.

The following message is appeared in migration log:

Warning:     domain "domainname"
Unable to find the 'packagename' package neither on the source server nor in the APS catalog. Panel will not consider this app as installed. The data related to this app will be migrated, but the app is unlikely to work correctly. If you are going to provide this app for users, install the 'packagename' package manually on the destination server and then start the migration again.


The application on source server is outdated, it cannot be installed on the destination server.


  1. Go to %plesk_dir%\var\cgitory directory on source server.
  2. Find required application folder
  3. Put the contents of the folder to the archive named ''. The root of the archive must contain application content like below:

  4. Download and run app-list-xml.php. The command example is

    "%plesk_bin%\php.exe" app-list-xml.php 'path_to_package_archive'

    It will create required file inside the archive.

  5. Upload the package on the destination server via package management page.

The package will appear in the list of installed packages. Note: the package will not be available for new installation if newer version of the same application is installed.

After that you can migrate required domains again.

If package folder is missing, then may follow instructions provided in KB #115730 to cleanup psa database.

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Unable to find the 'packagename' package neither on the source server nor in the APS catalog

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