Article ID: 120890, created on Apr 4, 2014, last review on Jun 17, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Virtuozzo 6.0


Customer is trying to add a user through CP > System > Users > New User.

Successful notification "User has been added successfully" is shown, but the user is not added.

The following error is shown in Parallels Business Automation - Standard (PBA-S) /var/log/hspc/vzagent.log:

Error getting ugid quota: quota might not be properly initialized in Container 


Such behavior is considered to be a software issue. The fix will be included in future PBA-S updates. You can track it using the following ID:

PBAS-29347 - [SACP] For Virtual Server subscription cannot add a user through CP

Stay connected with the all the latest Service Provider news from Parallels. To subscribe or manage your current subscription preferences, please use form

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e c62e8726973f80975db0531f1ed5c6a2 2897d76d56d2010f4e3a28f864d69223 0dd5b9380c7d4884d77587f3eb0fa8ef

Email subscription for changes to this article
Save as PDF