Article ID: 120890, created on Apr 4, 2014, last review on Jun 17, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Virtuozzo 6.0

Symptoms

Customer is trying to add a user through CP > System > Users > New User.

Successful notification "User has been added successfully" is shown, but the user is not added.

The following error is shown in Parallels Business Automation - Standard (PBA-S) /var/log/hspc/vzagent.log:

Error getting ugid quota: quota might not be properly initialized in Container 

Cause

Such behavior is considered to be a software issue. The fix will be included in future PBA-S updates. You can track it using the following ID:

PBAS-29347 - [SACP] For Virtual Server subscription cannot add a user through CP

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