Article ID: 121123, created on Apr 16, 2014, last review on May 5, 2014

  • Applies to:
  • Virtuozzo
  • Virtuozzo containers for Windows
  • Virtuozzo hypervisor


It is not possible to perform a h2v migration of a host with Parallels Virtuozzo Containers for Windows installation. The migration fails with:

pmigrate h administrator@host1.pvc.test v NewVM 
Warning: the OS partition will be migrated only, the rest will be skipped
Connecting to administrator@
Querying configuration...
Error: Failed to get system configuration

The following messages are present inside C:\Windows\Logs\parallels.log on the source host:

04-08 10:47:27.182 F /daw:21800:5444/ Failed to load snapapi: 0x2
04-08 10:47:27.182 F /ComputerData:21800:5444/ Open local computer took time : 0 msec, ret code 0x8103045
04-08 10:47:27.182 F /ComputerData:21800:5444/ TR00020.01:      0x8b1703b       0x8103045       (1:5)
04-08 10:47:27.182 F /ComputerData:21800:5444/ TR00020.16:      0
04-08 10:47:27.182 I /ComputerData:21800:5444/ TR00052.14:      12;     0x8b1703b;      0x8b22002;      0;      0x8000000
04-08 10:47:27.182 F /ComputerData:21800:5444/ TR00007.04:      0x8000000)
04-08 10:47:27.182 I /AgentCore:21800:24cc/ AG00005.08:  -- CXmlPacket::perform -- CXmlPacket::initConfiguration -- CLocalComputer::process -- CLocalComputer::createIComputer -- IComputer::GetDaLocalComputer;         -- Failed to perform xml packet -- Failed to init configuration -- Failed to create local(physical) computer -- error # 5 -- module # 1;       145846331


Parallels Transporter Agent brings the new SnapAPI utilities, which conflict with the SnapAPI utilities that Parallels Virtuozzo Containers installation carries.


  1. Go to Computer->Properties->Advanced->Environment Variables and choose to edit 'Path' variable.

  2. In the list of paths, move the path of Acronis SnapAPI to the beginning:

    • before:

      C:\Program Files\Parallels\Containers\BIN\;C:\Program Files (x86)\Parallels\Containers\bin;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Parallels\Parallels Virtual Automation\Agent\bin;C:\Program Files (x86)\Dell\SysMgt\oma\bin;C:\Program Files (x86)\Dell\SysMgt\idrac;C:\Program Files (x86)\Common Files\Acronis\SnapAPI\
    • after:

      C:\Program Files (x86)\Common Files\Acronis\SnapAPI\;C:\Program Files\Parallels\Containers\BIN\;C:\Program Files (x86)\Parallels\Containers\bin;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Parallels\Parallels Virtual Automation\Agent\bin;C:\Program Files (x86)\Dell\SysMgt\oma\bin;C:\Program Files (x86)\Dell\SysMgt\idrac
  3. Reboot the server.

  4. Run the migration again.

Search Words

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