Article ID: 121127, created on Apr 16, 2014, last review on May 10, 2014

  • Applies to:
  • Plesk 10.4 for Windows


Cannot modify DNS records, operation fails with error:

Error: dnsmng::remove() failed: dnsmng failed: syntax error"

Also bind service is not running, the following error can be found in the Windows Event Manger:

The description for Event ID 1 from source named cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

exiting (due to fatal error)

the message resource is present but the message is not found in the string/message table


One of the zone files contains invalid syntax.


Check zone files in the C:\Parallels\Plesk\dns\var\ directory.

Search Words

Cannot restore back the DNS records to default

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