Article ID: 121172, created on Apr 18, 2014, last review on Jun 17, 2016

  • Applies to:
  • Plesk Automation 11.5
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 10.3 for Linux/Unix
  • Plesk 10.2 for Linux/Unix
  • Plesk 12.0 for Windows


Joomla installation fails with the following error:

Error: Unable to install the app because its installation requirements are not met. Contact your hosting provider to resolve this problem.
The app requires the mysql database server version 5.1 or later.


The MySQL server version was not updated in the 'psa.DatabaseServers' table during a Plesk upgrade which also involved the upgrade of the MySQL server.

This is a confirmed software issue with the ID PPPM-766


  1. Backup the psa database:

    #  MYSQL_PWD=`cat /etc/psa/.psa.shadow`  mysqldump -uadmin psa > /tmp/psa.`date +%F_%H.%M`.sql
  2. Check your installed MySQL version:

    # mysql -V
    mysql  Ver 14.14 Distrib 5.5.30, for Linux (x86_64) using readline 5.1
  3. Check the MySQL version specified in the psa.DatabaseServers table:

    # MYSQL_PWD=`cat /etc/psa/.psa.shadow`  mysql -uadmin psa -Ne"select * from DatabaseServers where type='mysql'"
    | 1 | localhost | 3306 | mysql | admin | ******** | no_error | 5.1.73 | 0 |
  4. Update the MySQL version in the psa.DatabaseServers table:

    #  MYSQL_PWD=`cat /etc/psa/.psa.shadow`  mysql -uadmin -e"update DatabaseServers set server_version='5.5.30' where id = 1"

Search Words

There are no available resources of this type (MySQL databases) left. Requested: 1; available: 0.

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The app requires the mysql database server version 5.1 or later


The app requires the mysql database server version 5.1 or later.


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