Applications are not listed in Applications Vault:
Home> Tools & Settings > View Installed Apps ( nothing there )
Home> Tools & Settings > View My Apps> ( nothing there )
Home> Subscriptions> Any domain name > Application tab > Featured Applications:
Message: Search results could not be loaded at the moment. Retry
At the same time in
[31-Dec-2013 20:46:17 UTC] ERR (3) [panel]: APS Catalog error exception: exception 'Exception' with message 'Package with UID 'a6f3d356-0341-4a57-ac2d-bc8079d9fa4a' not found.' in C:\Program Files\Parallels\Plesk\admin\plib\aps_php.php:12519
Home> Subscriptions> Any domain name > Application tab > All available application:
List of categories could not be loaded at the moment.
Why are some applications (for example, Wordpress, Joomla, DotNetNuke) not available?
There is no related record in the apsc.aps.registry_object:
Make sure that you have records in psa.smb_apsPackages which do not have related records in the apsc.aps_registry_object table:
mysql> select count(*) from psa.smb_apsPackages where registryUid not in (select uid from apsc.aps_registry_object); +----------+ | count(*) | +----------+ | 38 | +----------+ 1 row in set (0.00 sec)
Create a psa database dump before making any changes:
Parallels Plesk for Windows:
"%plesk_bin%\MySQL\bin\mysqldump.exe" -uadmin -P8306 -p****** psa > psa_dump.sql
Parallels Plesk for Linux:
plesk db dump > psa_dump.sql
Delete the records in psa.smb_apsPackages:
mysql> delete from psa.smb_apsPackages where registryUid not in (select uid from apsc.aps_registry_object);
- Go to Tools and Settings -> Application Vault -> My Apps -> Add App -> Select an app from Application Catalog -> add the applications you need and press OK.