Article ID: 121179, created on Apr 18, 2014, last review on Mar 15, 2016

  • Applies to:
  • Virtuozzo 6.0

Symptoms

After updating a hardware node with yum update and a subsequent server reboot, VMs are suspended correctly but some of them fail to resume afterwards.

The following errors can be found in /var/log/parallels.log:

04-12 03:04:07.921 F /disp:1128:1288/ Received response PRL_ERR_FAILURE (0x80000009) for DspCmdVmStart(1001) request from vm {bd6e6850-9eba-4a3a-acbc-0920b4855783} (name='1004142.eastgate008')
04-12 03:04:07.921 F /disp:1128:1288/ Umount PRAM: '/mnt/pram_vms'
04-12 03:04:07.981 F /disp:1128:1288/ Command DspCmdVmStart(1001) was failed. Rollback VM to previous state VMS_SUSPENDED(0x30000009)VmUuid={bd6e6850-9eba-4a3a-acbc-0920b4855783} (name=1004142.eastgate008)
04-12 03:04:07.998 F /disp:1128:1288/ Vm state was changed from VMS_RESUMING to VMS_RESETTING for vm {bd6e6850-9eba-4a3a-acbc-0920b4855783} (name='1004142.eastgate008'), to powerState 0(vpsNormal)
04-12 03:04:08.093 F /disp:1128:1288/ Received response PRL_ERR_FAILURE (0x80000009) for DspIllegalCommand(0) request from vm {bd6e6850-9eba-4a3a-acbc-0920b4855783} (name='1004142.eastgate008')
04-12 03:04:08.093 F /disp:1128:1288/ Response package was successfully routed to client
04-12 03:04:08.098 F /disp:1128:1288/ Recieved event PET_DSP_EVT_VM_STOPPED (100008) from vm {bd6e6850-9eba-4a3a-acbc-0920b4855783} (name='1004142.eastgate008')
04-12 03:04:08.114 F /disp:1128:1288/ Vm state was changed from VMS_RESETTING to VMS_STOPPING for vm {bd6e6850-9eba-4a3a-acbc-0920b4855783} (name='1004142.eastgate008'), to powerState 0(vpsNormal)

In /var/log/messages at the same time:

Apr 12 03:04:07 hn002 kernel: [2849243.629549] PRAM: failed to del page from lru: page:ffffea003838c4c0 flags:0040000000100068 count:2 mapcount:0 mapping:ffff880513f48001 index:0
Apr 12 03:04:07 hn002 kernel: [2849243.629556] PRAM: failed to del page from lru: page:ffffea0037c7a0c0 flags:0040000000100068 count:2 mapcount:0 mapping:ffff880513f48001 index:1
Apr 12 03:04:07 hn002 kernel: [2849243.629562] PRAM: failed to del page from lru: page:ffffea00317901c0 flags:0040000000100068 count:2 mapcount:0 mapping:ffff880513f48001 index:2
Apr 12 03:04:07 hn002 kernel: [2849243.629568] PRAM: failed to del page from lru: page:ffffea003ab83580 flags:0040000000100068 count:2 mapcount:0 mapping:ffff880513f48001 index:3

Cause

The issue is recognized as a product bug with internal ID PSBM-25348.

Resolution

The issue is fixed in Virtuozzo 6 update 6.

Search Words

failed to del page from lru

PRAM: failed to del page from lru:

c62e8726973f80975db0531f1ed5c6a2 2897d76d56d2010f4e3a28f864d69223 0dd5b9380c7d4884d77587f3eb0fa8ef

Email subscription for changes to this article
Save as PDF