An attempt to upgrade Parallels Plesk fails with an error:
MSI: Error! Error 1714.The older version of MySQL Server 5.1 cannot be removed. Contact your technical support group. Failed to install 'C:\fbbf9d8ff02f22843aa039b6b97b60fa\parallels\PANEL-WIN_11.5.30\thirdparty-msi-Windows-any-x86_64\mysql-essential-5.1.68-win32.msi': Fatal error during installation. (Error cod 1603)
MSI: Error! The older version of BIND DNS Server cannot be removed. Contact your technical support group. Failed to install 'C:\ParallelsInstaller\parallels\PANEL-WIN_11.5.30\dist-msi-Microsoft-2003-i386\bind.msi': Fatal error during installation. (Error code 1603)
MSI: Error! The older version of SPAW Editor cannot be removed. Contact your technical support group. Failed to install 'C:\fbbf9d8ff02f22843aa039b6b97b60fa\parallels\PANEL-WIN_11.5.30\dist-msi-Microsoft-2003-i386\spaw.msi': Fatal error during installation. (Error code 1603)
Or: some other
.msi package could not be installed because its older version cannot be removed.
The Parallels Plesk installer cannot find the
.msi file of the currently installed package.
Go to http://autoinstall-win.pp.parallels.com/ and choose the Plesk version which you trying to upgrade from.
Go to the directory mentioned in the error and download the package mentioned.
For example download
Put the downloaded package into the corresponding directory:
C:\ParallelsInstaller\parallels\<PANEL-WIN_upgrade_from_version>\<dist-msi-Microsoft-2003-i386_or_thirdparty-msi-Windows-any-x86_64, create the folder if it is needed.
For the example above:
- Run the upgrade again.