Article ID: 121463, created on May 6, 2014, last review on May 11, 2014

  • Applies to:
  • Plesk 11.5 for Linux


Plesk backup fails with the following error:

Unable to create dump

The following error can be observed in the /usr/local/psa/PMM/logs/backup-XXXX-XX-XX-XX-XX-XX-XXX/backup.log log:

[22617]: 02:39:28 DEBUG Unable to create dump: Can't locate object method "getMainDumpXmlRelativePath" via package "Storage::FileStorage" at /usr/local/psa/PMM/agents/PleskX/ line 168.
 at /usr/local/psa/PMM/agents/PleskX/ line 168
22617]: 02:39:28 ERROR 50f43e12-ab92-44a7-8f46-6c0c5f442468 Unable to create dump:
 at /usr/local/psa/PMM/agents/shared/ line 100
== STDERR ====================
"my" variable $relativeDumpPath masks earlier declaration in same scope at /usr/local/psa/admin/bin/plesk_agent_manager line 789.


Corrupted /usr/local/psa/PMM/agents/shared/Storage/ file.


Reinstall Plesk micro updates, run the following command:

# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --install-component base --reinstall-patch 

Search Words



Unable to create dump

Can't locate object method "getMainDumpXmlRelativePath"

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