Article ID: 121502, created on May 8, 2014, last review on Jun 17, 2016

  • Applies to:
  • Plesk 12.0 for Windows
  • Plesk 11.5 for Windows


The actual SMTP traffic data that is displayed under Statistics > Data Transfer Statistics > SMTP is not correct: the value is 2-3 times more than it should be.

Smarter Mail is used as mail provider.


This is Plesk internal issue with ID #PPPM-1624 which has been fixed in Plesk 11.5 microupdate #46


Apply the latest Plesk microupdates in:

Tools & Settings > Upgrades and Updates > Update Product Components

Search Words

smtp traffic data amount is being saved to the Plesk wrong.

SmarterMail Statistics empty

SmarterMail Statistics

manually delete the smtp traffic amounts from the Plesk domainstraffic table

overused trafficactual traffic from the SM side they are not related

smtp traffic written to the psa database nearly doubled

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