Article ID: 121807, created on May 30, 2014, last review on May 30, 2014

  • Applies to:
  • Plesk 10.4 for Linux/Unix


  1. Site publishing stucks, it goes up to 100% but never finishes, no error are can be found in the /usr/local/psa/admin/logs/sitebuilder.log.

  2. After reverting to a snapshot Web Presence Builder hangs on "Step 3 of 3: Initializing Editor..."


Please be informed that the issue is fixed in 11.x version.

Publishing hangs because site has a text widget with html content that includes division tags that are used by Web Presence Builder has internally, this leads to conflict:

<div id="header"> </div>
<div id="footer"> </div>
<div class="external-side-left">
<div class="external-side-left-top">
<div class="external-side-left-bottom">
<div class="external-side-right">
<div class="external-side-right-top">
<div class="external-side-right-bottom">
<div id="watermark-content" class="container-content">
<div id="footer-side" class="side">
<div class="container-content">
<div id="footer-content">


Remove tags from html content.

Search Words

publishing goes up to 100

publishing never finishes

Step 3 of 3: Initializing Editor...

publishing stucks

hangs on Initializing Editor

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