Article ID: 121870, created on Jun 3, 2014, last review on Jun 3, 2014

  • Applies to:
  • Plesk 11.0 for Windows
  • Plesk 11.5 for Windows


APS application installation failed with error:

Unable to start ("C:\Program Files (x86)\Parallels\Plesk\Additional\PleskPHP53\php.exe" -d variables_order=EGPCS -q "C:\Program Files (x86)\Parallels\Plesk\var\apspackages\apsC616.tmp.zip7509186a-3b26-a661-03\cache\scripts\configure" install ): (267) The directory name is invalid.


Incorrect filesystem permission.


Ensure that 'psacln' group has only 'Allow Read and Execute' permission on '%plesk_dir%\var\apspackages' and '%plesk_dir%\var\apscache'.

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(267) The directory name is invalid

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