Article ID: 122286, created on Jul 8, 2014, last review on Jun 17, 2016

  • Applies to:
  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux


How to give SSH access to Plesk users?


First of all make sure the SSHTerm - SSH Terminal java applet is installed via Plesk autoinstaller under Additional Plesk extensions menu:

# plesk installer

There is some difference for Service Provider view and Power User view.

If Power User view is used, the following steps should be done:

  1. Open Plesk > Websites and Domains > Web Hosting Access > Access to the server over SSH

    SSH Access

  2. Click OK button to apply changes

For the Service Provider view:

  1. Open Plesk > Domains > > Web Hosting Access > Access to the server over SSH


  2. Click OK button to apply changes

Note: The non-selectable 'Forbidden' value (see screenshot below) means that the 'Management of access to the server over SSH' permission is set to 'Not allowed' in the subscription and/or service plan settings by service provider.


To provide SSH access to all Plesk users of subscriptions with the same service plan:

  1. Set environment in the 'Home > Service Plans > Service_Plan_Example > Hosting Parameters > SSH access to the server shell under the subscription's system user' dropdown list;

  2. Click Update & Sync button to apply changes and synchronize subscriptions with service plan.

To ensure that the SSH access is provided to the 'username' user do the following:

# grep 'username' /etc/passwd

In the example above, the last value (/usr/local/psa/bin/chrootsh) corresponds to chrooted access.

Search Words

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