Article ID: 122499, created on Jul 29, 2014, last review on Jul 29, 2014

  • Applies to:
  • Plesk 11.5 for Linux


After migrate data from legacy system having mail in mailbox format, domain mail usage statistics is not displayed under Home> Subscriptions> domain.tld ->

Up Level .


The issue is in maildirsize file which was not properly generated during conversion from mbox to Maildir format. This file had created with zero values in it.


The workaround is either remove the maildirsize file from the /var/qmail/mailnames/domain.tld/mailbox/Maildir/ or set an appropriate mailbox limit for the subscription. Any of these actions will force system to recreate proper maildirsize file, afterwards mailbox usage will start showing properly.

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