Article ID: 122543, created on Aug 1, 2014, last review on Jun 17, 2016

  • Applies to:
  • Virtuozzo containers for Linux
  • Virtuozzo containers for Windows 6.0
  • Virtuozzo containers for Windows 4.6
  • Virtual Automation 6.0

Symptoms

Container backup fails with the following error message:

C:\Users\Administrator>vzbackup 999
Starting backup operation for node 'node1.cloud.local'...
* Operation with the Container CT999 is started
* Backing up environment CT999 locally
* Checking parameters
* Creating backup a84cd65d-a885-45aa-959d-ece72deadc6f/20140623090120
* Adjusting backup type (full)
* Backup storage: receiving backup file
* Backing up private area
* Backing up whole drive C:
* #304 Processing of the request was incomplete.
* Operation with the Container CT999 is finished with errors: Processing
of the request was incomplete..
Backup operation for node 'node1.cloud.local' failed: Processing of the
 request was incomplete.
Backup failed

(in PVA MN Task Log):

May 30, 2014 07:04:25 PM    Starting the process    Completed
May 30, 2014 07:04:25 PM    Click here to open/close the operation details.Backup Virtual Environment CT871     Failed
May 30, 2014 07:04:25 PM    Operation with the Container "CT999" is started      
May 30, 2014 07:04:25 PM    Backing up environment CT999 locally     
May 30, 2014 07:04:26 PM    Checking parameters      
May 30, 2014 07:04:26 PM    Creating backup ca5b3c0a-d19d-407f-b30c-dedad5c27420/20140731230812      
May 30, 2014 07:04:26 PM    Adjusting backup type (full)     
May 30, 2014 07:04:26 PM    Backup storage: receiving backup file    
May 30, 2014 07:04:26 PM    Backing up private area      
May 30, 2014 07:04:26 PM    Backing up whole drive C:    
May 30, 2014 07:04:48 PM    #304 Processing of the request was incomplete.   
May 30, 2014 07:04:48 PM    Operation with the Container "CT999" is finished with errors: Processing of the request was incomplete..    Failed
May 30, 2014 07:04:48 PM    Completing the process  Failed

Cause

The problem is recognized as a product bug #PVA-34264.

Resolution

The fix is included in PVA Agent 6.1 for Windows Hotfix 1 (pva-release 6.0-2568)

Additional information

121381 How to install/reinstall/upgrade PVA Agent on PCW HW Node

Search Words

304 Processing of the request was incomplete

304 Processing of the request was incomplete.

Processing of the request was incomplete

Backup failed

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