Article ID: 122789, created on Sep 4, 2014, last review on Jun 17, 2016

  • Applies to:
  • Plesk 12.0 for Windows


When installing Wordpress on a Unicode pathname. The install fails with the following errors in php_error.log:

ERR [panel] Exception: Unable to write file C:\Vhosts\domain.tld\cñ\wordpress\/wp-config.php.
PHP Warning:  fopen(C:\Vhosts\domain.tld\cñ\wordpress\/wp-config.php): failed to open stream: No such file or directory in G:\PleskData\var\apspackages\apsBF46.tmp.zip7fe8a0da-b4a9-8de2-1a\cache\scripts\file-util.php on line 15

Changing the document root to a non-Unicode pathname (e.g. 'cñ' to '') eliminates the problem.


Internal product issue #PPPM-1965. The issue affects only Plesk 12 for Windows. Linux version is not affected.


Issue was fixed in Plesk Microupdate #21, please refer to link for MU description and update Plesk to the latest microupdate.

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