Article ID: 122873, created on Sep 13, 2014, last review on Jun 17, 2016

  • Applies to:
  • Virtual Automation 6.0

Symptoms

It is not possible to browse a container backup in PVA.

Under Technical Details section a similar error message is displayed:

VZAgent returns error #2002: "Can't perform "list" operation: "backup://6cae7126-3a66-a64f-ac80-5ab2f94d8ae4/20140813144419", Cannot list/stat non directory item"

Cannot list/stat non directory item

Listing the root directory of the backup from CLI also fails:

# vzarestore --browse 6cae7126-3a66-a64f-ac80-5ab2f94d8ae4/20140813144419 -d /
Warning: You are using a deprecated utility that will be dropped in the
next major release. Please use prlctl restore instead.

Listing content of backup: 6cae7126-3a66-a64f-ac80-5ab2f94d8ae4/20140813144419 for directory: '/'
Operation failed: Can't perform "list" operation: "backup://6cae7126-3a66-a64f-ac80-5ab2f94d8ae4/20140813144419/", Cannot list/stat non directory item

However, listing a subfolder of the backup is successful:

# vzarestore --browse 6cae7126-3a66-a64f-ac80-5ab2f94d8ae4/20140813144419 -d /root
Warning: You are using a deprecated utility that will be dropped in the
next major release. Please use prlctl restore instead.

Listing content of backup: 6cae7126-3a66-a64f-ac80-5ab2f94d8ae4/20140813144419 for directory: '/root'
drwx------ 6     4.00 Kb Wed Apr  9 10:55:42 2014 /root/.
drwx------ 6     4.00 Kb Wed Apr  9 10:55:42 2014 /root/..
drwxr-xr-x 2     4.00 Kb Tue Jun 10 01:40:32 2014 /root/.autoinstaller
-rw-r--r-- 1         570 Sun Jan 31 12:52:26 2010 /root/.bashrc
-rw-r--r-- 1         140 Mon Nov 19 18:57:23 2007 /root/.profile
drwx------ 2     4.00 Kb Fri Oct 18 14:03:01 2013 /root/.aptitude
drwxr-xr-x 10     4.00 Kb Wed Aug 13 01:40:06 2014 /root/parallels

Cause

The problem is recognized as product bug PVA-33591

Resolution

The fix is included in Parallels Virtual Automation 6.1 Update 1 (6.0-2695).

Instructions on updating PVA Agent can be found here.

Search Words

Cannot list/stat non directory item

VZAgent returns error #2002:

Can't perform "list" operation

319940068c5fa20655215d590b7be29b 2897d76d56d2010f4e3a28f864d69223 0889ab60fa6494de107aa7338c3c38b6

Email subscription for changes to this article
Save as PDF