Unable to send and receive emails using Mailenable, despite of activity logs shows that emails were delivered to/(sent from) server:
2014-09-16 17:54:06 xxx.xxx.xxx.xxx SMTP-IN xx.xxx.xxx.xx 868 MAIL MAIL+FROM:<firstname.lastname@example.org>+SIZE=1528 250+Requested+mail+action+okay,+completed DSVR017441 43 51 2014-09-16 17:54:06 xxx.xxx.xxx.xxx SMTP-IN domain.tld xx.xxx.xxx.xx 868 RCPT RCPT+TO:<email@example.com> 250+Requested+mail+action+okay,+completed DSVR017441 43 45
MTA settings were changed or configured manually.
Check the registry settings for the MTA Mailenable service. In the command line, type:
reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mail Enable\Mail Enable\Agents\MTA" | findstr Pick
You will receive output as below:
Pickup Event Enabled REG_DWORD 0x1 Pickup Event Timeout REG_DWORD 0xea60 Pickup Event Command Enabled REG_DWORD 0x0 Pickup Event Class Name REG_SZ pleskmemta.PleskMEMTA Pickup Event Class Enabled REG_DWORD 0x1 Pickup Event Command REG_SZ
If the output is different, please correct the MTA service settings in the registry (Start > Run > regedit.exe) as shown above.
- Restart Mailenable services.