Article ID: 123293, created on Oct 27, 2014, last review on Oct 27, 2014

  • Applies to:
  • Plesk 11.0 for Linux
  • Plesk 10.4 for Linux/Unix


Update of Plesk 10.4 failed on Ubuntu 10.04 or Debian 6.

In /var/log/sw-cp-server/error_log there are following messages

/usr/bin/sw-engine-cgi: relocation error: /usr/bin/sw-engine-cgi: symbol __cxa_pure_virtual, version libmysqlclient_16 not defined in file with link time reference

2014-10-26 12:41:11: (mod_fastcgi.c.1000) the fastcgi-backend /usr/bin/sw-engine-cgi -c /opt/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm failed to start:
2014-10-26 12:41:11: (mod_fastcgi.c.1004) child exited with status 127 /usr/bin/sw-engine-cgi -c /opt/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm
2014-10-26 12:41:11: (mod_fastcgi.c.1007) if you try do run PHP as FastCGI backend make sure you use the FastCGI enabled version.
You can find out if it is the right one by executing 'php -v' and it should display '(cgi-fcgi)' in the output, NOT (cgi) NOR (cli) For more information check
2014-10-26 12:41:11: (mod_fastcgi.c.1012) If this is PHP on Gentoo add fastcgi to the USE flags
2014-10-26 12:41:11: (mod_fastcgi.c.1105) [ERROR]: spawn


Incorrect libmysqlclient16 package. Issue is registered as #PPPM-2212


  1. Upgrade 'libmysqlclient16' package

    apt-get upgrade libmysqlclient16
  2. Reconfigure websites

    /usr/local/psa/admin/bin/httpdmng --reconfigure-all
  3. Proceed with upgrade.

Search Words

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error 500

a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c 29d1e90fd304f01e6420fbe60f66f838 dd0611b6086474193d9bf78e2b293040 e8756e9388aeca36710ac39e739b2b37 aea4cd7bfd353ad7a1341a257ad4724a 0a53c5a9ca65a74d37ef5c5eaeb55d7f

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