Article ID: 123450, created on Nov 6, 2014, last review on Jun 17, 2016

  • Applies to:
  • Virtuozzo containers for Windows 6.0
  • Virtuozzo containers for Windows 4.6

Symptoms

Virtuozzo containers installer fails on "Downloading components list" step, a similar error appears:

Your operating system is not compatible with Parallels Containers.
File: C:\Windows\system32\DRIVERS\ntfs.sys
PDB: DFA4B8D8184A4C9B85C40336149DEDE82
Image: ntfs.sys
Version: 6.1.7601.21981
Locales: Language 1033, codepage 1200: 6.1.7600.16385 (win7_rtm.090713-1255)
Verdict: PDB signature not found in database

Cause

If you are working with a supported Windows edition, the error is caused by the presence of a Microsoft update that is not included in installer's database.

Resolution

Locate the unsuppoted Microsoft updates, installed on the server, using the list of approved updates or the script from the following article, and uninstall them.

Search Words

installation

Your operating system is not compatible with Parallels Virtuozzo Containers.

PDB signature not found in database

vzautoinstall

update

cannot install windows updates

Your operating system is not compatible with Parallels Containers

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