Article ID: 123458, created on Nov 8, 2014, last review on Jun 17, 2016

  • Applies to:
  • Virtuozzo containers for Windows 4.6


  • Soon after start Parallels Virtuozzo Containers Management Service ("vzsrv.exe") crashes, similar error in the Application log of Event Viewer can be observed:

    06/28/2014 12:07:56 ERR 1000       Application Error              vdi 
    Faulting application name: vzsrv.exe, version: 4.6.490.6305, time stamp: 0x52737ce9  
    Faulting module name: intercept.dll, version:, time stamp: 0x4d961550  Exception code: 0xc0000005  Fault offset: 0x000000000000277c  
    Faulting process id: 0xe90  Faulting application start time: 0x01cf92c34d471be3  
    Faulting application path: C:\Program Files\Parallels\Containers\BIN\vzsrv.exe  
    Faulting module path: C:\Windows\System32\intercept.dll  Report Id: d668d6fc-febc-11e3-bf76-00ff92de16aa  
  • "AppInit_DLLs" registry key points to "intercept.dll":

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]


  • "Intercept.dll" is infected by malware


  • Some 3rd party Applications that require this dll to be loaded are not compatible with Parallels Virtuozzo Containers for Windows.


  1. Check the Node with malicious-software-removal-tool

  2. Empty AppInit_DLLs registry key

  3. Remove all incompatible antiviruse and antimalware software from the node

  4. Remove the "C:\Windows\System32\intercept.dll".

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