Article ID: 123592, created on Nov 19, 2014, last review on Jun 4, 2015

  • Applies to:
  • Operations Automation 5.4
  • Panels
  • Virtuozzo containers for Windows 6.0
  • Virtuozzo containers for Windows 4.6


Installation of an application template failed with the following error:

Adding template panel- to container 103...
ERROR: VZPKG: Command usage error 'cscript.exe "C:\Program Files\Parallels\Containers\bin\vzpkg.vbs" private install 103 "panel-" "D:\vz\Templates\PANEL-" "C:\WINDOWS"'

As additional sign of the issue, installation of any Windows component in a container fails too, the event log in a container has the similar record:

  Log Name: Setup
  Source: Microsoft-Windows-WUSA
  Date: 2013-04-02T14:56:20.625
  Event ID: 3
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-21-3790975050-1157198631-3485314211-500
  User Name: 2813345-1\Administrator
  Computer: 2813345-1
The Windows update  could not be installed because of an error: 3355443746 "" (Command line: "wusa.exe  C:\\Windows6.0-KB2772930-x64.msu /quiet /norestart")


There are two points to check in this situation.

  1. The WSH (Windows Script Host) is configured incorrectly on the Hardware Node (HN). As a result, the .vbs scripts cannot be executed. Since the vzpkg utility (which is in use for a template installation) is based on .vbs scripts, it does not work properly and this leads to failure.

  2. The log files containing information about software distribution have not updated properly in a container. The improvement in handling this situation will be corrected in the scope of the request PCWIN-18940.


  1. To re-register the handler for .vbs scripts, execute the following command on a hardware node:

    cscript //H:Cscript //s
  2. The log files can be removed safely from the container:

    net stop WuAuServ
    rmdir /s C:\Windows\SoftwareDistribution\DataStore\Logs /q
    net start WuAuServ

    To perform these actions on a template installation, you may add the following 3 lines to the end of the pre-install file of the template, e.g. vz-pre_template_install.cmd of Plesk template:

    vzctl exec --skiplock %VPSID% net stop WuAuServ
    vzctl exec --skiplock %VPSID% "cmd /c rmdir /s C:\Windows\SoftwareDistribution\DataStore\Logs /q"
    vzctl exec --skiplock %VPSID% net start WuAuServ

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