Article ID: 123743, created on Dec 1, 2014, last review on Dec 1, 2014

  • Applies to:
  • Plesk 12.0 for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux


Parallels Plesk displays a blank screen. Retrieving Plesk admin password gives the following output:

# /usr/local/psa/bin/admin --show-password
PHP Warning: require_once(modules/fileserver/FileServerStatus.php): failed to open stream: No such file or directory; File: /opt/psa/admin/plib/ExtendedServerInfo.php, Line: 1735
PHP Fatal error:  require_once(): Failed opening required 'modules/fileserver/FileServerStatus.php' (include_path='/opt/psa/admin/plib:/opt/psa/admin/externals:/usr/local/sb/include:/usr/local/sb/include/PEAR') in /opt/psa/admin/plib/ExtendedServerInfo.php on line 1735


psa-fileserver package is corrupted.


Reinstall the package:

# rpm -e --nodeps psa-fileserver
# /usr/local/psa/admin/bin/autoinstaller --select-release-current --install-component psa-fileserver

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