Article ID: 123900, created on Dec 12, 2014, last review on Dec 12, 2014

  • Applies to:
  • Plesk 11.0 for Linux


It is not possible to login to wemail or via telnet to mail account, I got the following error:

    # tail -f /var/log/messages
    kernel: authpsa[22410]: segfault at 0 ip (null) sp 00007fff8d11b7b8 error 14 in authpsa[400000+15000]
    abrtd: Directory 'ccpp-2014-12-12-04:54:33-22410' creation detected
    abrt[22413]: Saved core dump of pid 22410 (/usr/lib/courier-imap/authlib/authpsa) to /var/spool/abrt/ccpp-2014-12-12-04:54:33-22410 (692224 bytes)


After performing some system updates, package nss-softokn-freebl is updated that affects authpsa:

    less /var/log/yum.log:
    Updated: -3.14.3-18.el6_6.i686

Internal issue PPP-13167 is submitted to Service Team as well. Issue will be fixed int he future Plesk update.


Downgrade nss-softokn-freebl package:

    # yum downgrade nss-softokn-freebl

aea4cd7bfd353ad7a1341a257ad4724a 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 0a53c5a9ca65a74d37ef5c5eaeb55d7f

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