There is no access to
Files tab on subscription.
Also when trying to change password for subscription an error appears in Plesk:
Internal error: filemng failed: Unable to logon user (domain\user): (1326) Logon failure: unknown user name or bad password. (Error code 1)
Internal error: Unable to find the directory (1326) The user name or password is incorrect. Message filemng failed: Unable to logon user (domain\user): (1326) Logon failure: unknown user name or bad password. (Error code 1) File Agent.php Line 243 Type PleskUtilException
Also the following error may occur:
Error: The following system user attributes were not changed: passwd (Unable to execute usermng: User 'user' doesn't exist. (Error code 1))
Corrupted system user or inconsistency of system users and Plesk DB users.
If this issue affects only one subscription use the following command:
"%plesk_cli%\repair" --repair-webspace-system-users -webspace-name <webspace-name>
If this issue affects all subscriptions run the following commands:
To synchronize Plesk and OS users:
To repair accounts:
If synchronization fails with errors like:
ERR: Unable to execute usermng: Unable to change the user (username) password: (2245) The password does not meet the password policy requirements. Check the minimum password length, password complexity and password history requirements.
Perform the following:
Open Start > Control Panel > System & Security > Administrative Tools > Local Security Policy.
Navigate to Account Policies > Password Policy.
Password must meet complexity requirements.
- Synchronize passwords again.