When I try to set up personal FTP repository in backup manager, the error is shown:
Error: FTP connection failed, please check your FTP settings. Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resource
External FTP server is misconfigured. There is a permission issue which prevents specified user from traversing to the necessary directory or writing to it.
Please adjust external FTP server settings so that user has:
- Proper home directory with at least
- Directory where backups will be stored (
Directory for backup files storagethat is specified in Plesk) with
writeaccess to it.
Also make sure that username and password are specified properly and try again.
Note: troubleshooting extrnal FTP repository is considered to be purely administrative task and is out of scope for Parallels Technical Support.