Article ID: 124223, created on Jan 20, 2015, last review on Jun 17, 2016

  • Applies to:
  • Plesk 11.0 for Linux
  • Plesk 12.5 for Windows
  • Plesk 12.0 for Windows
  • Plesk 11.5 for Windows


When trying to install a license key file in Plesk after its upgrade, the following error message is received:

    The file init.php is part of Plesk distribution. It cannot be run outside of Plesk environment." 

This message also appears on Plesk home page.


Presense Builder Core package is not correctly upgraded.


  1. Back up sitebuilder5 database (credentials can be found in %plesk_dir%\sb\config):

    %plesk_dir%"\Mysql\bin\mysqldump -u<username> -p<password> -P3306 --database sitebuilder5 > C:\sb5dump.sql
  2. Try to upgrade the package and other components marked as '*' using Plesk autoinstaller:

    "%plesk_bin%\ai.exe" --console
  3. If there are no components to upgrade and no websites are created with Presence Builder, remove the package by executing C:\ParallelsInstaller\parallels\SITEBUILDER-WIN_12.0.6\dist-msi-Microsoft-2003-i386\sitebuilder-core.exe and installing it back from the same package.

  4. If there are sites hosted by Presence Builder, please, contact Odin Technical Support.

The following knowledge base article may be useful, as well:

#124062 - Upgrade failed with error: Access denied for user 'sitebuilder_db'@'localhost' (using password: YES)

Search Words

license error

update plesk from 11.09 to 12.0.18 failed

It cannot be run outside of Plesk environment

The file init.php is part of Plesk distribution. It cannot be run outside of Plesk environment.


The older version of Parallels Panel SiteBuilder cannot be removed

Plesk backup fails

The file init.php is part of Plesk distribution

The installation of the package 'plesk-site' failed with code 1603.

ed7be2b984f9c27de1d2dc349dc19c6d 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 85a92ca67f2200d36506862eaa6ed6b8 a766cea0c28e23e978fa78ef81918ab8 46a8e394d6fa13134808921036a34da8 bd7fc88cf1b01f097749ae6f87272128 29d1e90fd304f01e6420fbe60f66f838 8b661cab116c79dbe6c4ac5bbdf1c8cb aea4cd7bfd353ad7a1341a257ad4724a 0a53c5a9ca65a74d37ef5c5eaeb55d7f

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