Article ID: 124251, created on Jan 22, 2015, last review on Jan 22, 2015

  • Applies to:
  • Plesk 11.5 for Linux
  • Plesk 11.5 for Windows


Domains do not work with www and got redirected to non-www address.


'Preferred domain' option was set to 'domain.tld' in Hosting settings by default.


It is needed to follow below steps to enable www prefix for domain.

  1. Login into Plesk Panel.
  2. Go to Home> Subscriptions>domain.tld> Websites & Domains> domain.tld> Hosting settings.
  3. Then you will see the option 'Preferred domain'
  4. By default this option is set to 'domain.tld' and it is default behavior.
  5. Set 'Preferred domain' to www.domain.tld

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