Article ID: 124271, created on Jan 23, 2015, last review on Jan 23, 2015

  • Applies to:
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux


Scheduled task created under the domain (Websites & Domains > Scheduled Tasks, for example example is a system user) is not working.

Upon cron test the following error appears:

No such file or directory


Access to the server over SSH with system user's credentials was set as chrooted (Websites & Domains > Web Hosting Access).


  1. Check the shell that is being used by example system user:

    # grep SHELL /var/spool/cron/example

    According to the above output chrooted shell is being used.

  2. Find the specific set of utilities available in the chrooted environment by default in the ${HTTPD_VHOSTS_D}/chroot directory hierarchy (HTTPD_VHOSTS_D is defined in /etc/psa/psa.conf).

  3. If the command that is used in scheduled task is not presented in the chrooted environment you have two choices:

    a. Extend chrooted environment with additional commands.

    To do that please follow the instruction described here #818.

    b. Change users environment to /bin/bash instead of /bin/bash (chrooted).

    To do that go to Domains > > Websites & Domains > Web Hosting Access

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