Article ID: 124329, created on Jan 29, 2015, last review on Oct 7, 2016

  • Applies to:
  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux


  1. The link https://<domain_name>/plesk-stat/webstat in Domains > > Web Statistics does not show SSL traffic statistics or statistics is empty.

  2. Statistics recalculation does not update webstat details in Domains > > Web Statistics

  3. There are different Statistics values under HTTP field of traffic box under Home > Subscriptions > Subscription > Statistics and total viewed traffic web statistics.

  4. There is no statistics available for domains with enabled SSL.


Plesk statistics is being calculated separately for SSL and non-SSL traffic. The "Web Statistics" button in Plesk points to the non-SSL stats.

Currently there is no separate button for SSL-traffic statistics.
Bug #PPPM-548. It is fixed in Plesk Onyx.


Upgrade to the latest Plesk version.

If upgrade is not possible:

SSL-traffic statistics can be accessed using the link below:


The same is for FTP statistics:


Search Words

no statistics https

Plesk awstats not updating

Web-statistics in Plesk

static not working

no statistics SSL

https traffic

Website statistics not working

Different Statistics values

Statistics not updating correctly

country is not displayed

static not working + plesk


Different Statistics calculation

statistic calc

29d1e90fd304f01e6420fbe60f66f838 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 2a5151f57629129e26ff206d171fbb5f e335d9adf7edffca6a8af8039031a4c7 742559b1631652fadd74764ae8be475e aea4cd7bfd353ad7a1341a257ad4724a 0a53c5a9ca65a74d37ef5c5eaeb55d7f 01bc4c8cf5b7f01f815a7ada004154a2

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