Article ID: 124336, created on Jan 30, 2015, last review on Jun 24, 2016

  • Applies to:
  • Web Presence Builder
  • Plesk
  • Service provider products licensing


I am trying to make a purchase at Plesk Online Store but I get 'Declined Charge' error.


Transaction is being declined by your bank.


Your payment was declined by your credit card company.

Please contact your credit card company to find the reason why the charge was declined. Once the issue with your card is clarified and resolved, you are welcome to retry the payment.

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