Article ID: 124443, created on Feb 11, 2015, last review on Feb 11, 2015

  • Applies to:
  • Plesk 12.0 for Linux
  • Plesk 11.5 for Linux


Getting mail from watchdog about service down.

# tail -f /var/log/wdcollect.log
3600 Jan 29 14:24:25 [notice]    Connection to server has been established.
3600 Jan 29 14:25:34 [info]      Connection to SMTP server has been closed.
3600 Jan 29 14:29:29 [notice]    Connection to server has been established.


Please note that wdcollect is related to Watchdog module. Watchdog is a module for monitoring Plesk control panel services. When watchdog fails to get a status update from any of the services monitored by it, it assumes that the process is not working and run a restart command for the process. Then it sends a mail to the email address configured. This problem usually occurs due to the connection timeout value set for the service.


Review timeout values for the particular affected service via Plesk > Extensions > Watchdog

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