Article ID: 124573, created on Feb 24, 2015, last review on Feb 24, 2015

  • Applies to:
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux


An attempt to open site fails with:

You do not have permission to access this document.

The following error appears in the error_log:

Options FollowSymLinks or SymLinksIfOwnerMatch is off which implies that RewriteRule directive is forbidden: /var/www/vhosts/

However the mod_rewrite module is activated and the /var/www/vhosts/ have FollowSymLinks and SymLinksIfOwnerMatch enabled.


The root cause of the issue is enabled Perl for the site.

When Perl is enabled the following strings appear in apache configuration file of the site:

<IfModule mod_perl.c>
    <Files ~ (\.pl$)>
        SetHandler perl-script
        PerlHandler ModPerl::Registry
        Options ExecCGI
        allow from all
        PerlSendHeader On

As can be seen the only specified option is ExecCGI, it overwrites all the options specified in site .htaccess file.


Disable Perl for the site.

Search Words


Options FollowSymLinks or SymLinksIfOwnerMatch is off


permissions parallels

mailman admin

Apache 2 Test Page


FollowSymLinks or SymLinksIfOwnerMatch

cgi-bin forbidden

a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c 01bc4c8cf5b7f01f815a7ada004154a2 29d1e90fd304f01e6420fbe60f66f838 0a53c5a9ca65a74d37ef5c5eaeb55d7f aea4cd7bfd353ad7a1341a257ad4724a

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