Article ID: 124641, created on Feb 27, 2015, last review on Jun 17, 2016

  • Applies to:
  • Plesk for Linux/Unix
  • Plesk 12.5 for Windows
  • Plesk 11.5 for Windows


Executing the following API request under reseller fails with "Permission denied" error:

    root@hostname:~# cat request.xml
    <packet version="">

Running request under reseller:

# curl -k -d @request.xml  -H "Content-type: text/xml" -H "HTTP_PRETTY_PRINT: TRUE" -H "HTTP_AUTH_LOGIN: Reseller_name" -H "HTTP_AUTH_PASSWD: Reseller_password" https://localhost:8443/enterprise/control/agent.php

I get the following error:

<?xml version="1.0" encoding="UTF-8"?>
<packet version="">
        <errtext>Permission denied.</errtext>


Internal issue #PPPM-973.


The mentioned issue was solved in Parallels Plesk Panel 11.5.30 MU#33, please consider to upgrade or install the latest microupdates. Please refer to the following KB for details.

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