Article ID: 124732, created on Mar 5, 2015, last review on Mar 5, 2015

  • Applies to:
  • Plesk 12.0 for Linux
  • Plesk 11.0 for Linux
  • Plesk 12.0 for Windows
  • Plesk 11.0 for Windows


How to check whether autoresponder is enabled for a particular mailbox?


  1. Check the mail account with this utility:

    [root@ ~]# /usr/local/psa/bin/mail --info mail@domain.tld
    Mailname:           roberto
    Domain:             domain.tld
    Mailgroup(s):       export@domain.tld
    Mailbox:            true
    Password type:      sym
    Mbox quota:         Unlimited
    Mailgroup:          false
    Attachment files:
    Autoresponders:     Disabled
       Status:          false
  2. Send a test email and check /usr/local/psa/var/log/maillog:

    Sep 17 12:19:28 domus qmail-queue[16354]: scan: the message(drweb.tmp.TEQFfE) sent by to user2@domain.tld is passed
    Sep 17 12:19:28 domus /usr/lib64/plesk-9.0/psa-pc-remote[10786]: handlers_stderr: PASS
    Sep 17 12:19:28 domus /usr/lib64/plesk-9.0/psa-pc-remote[10786]: PASS during call 'drweb' handler
    Sep 17 12:19:28 domus postfix/qmgr[23728]: 17C8E141B378: from=<>, size=4526, nrcpt=1 (queue active)
    Sep 17 12:19:28 domus postfix/smtpd[5423]: disconnect from se01.domain.tld[]
    Sep 17 12:19:28 domus postfix-local[16356]: postfix-local:, to=user2@domain.tld, dirname=/var/qmail/mailnames
    Sep 17 12:19:28 domus postfix/pipe[12869]: 17C8E141B378: to=<user2@domain.tld>, relay=plesk_virtual, delay=0.22, delays=0.21/0/0/0.01, dsn=2.0.0, status=sent (delivered via plesk_virtual service)

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