Article ID: 124820, created on Mar 12, 2015, last review on Mar 12, 2015

  • Applies to:
  • Plesk 12.0 for Windows
  • Plesk 11.5 for Windows


External mail server is used.

Scheduled notification message is not sent to email. There is an error in Event Viewer:

IDispatch error # 17 (COM Error 80040211, Description: Unable to send the message to the SMTP server. Transport error code: 0x80040217. Unknown server response error: not available 
    at Unable to execute event 
    at (runTask :: start line 212) 
Execute file name: C: \ Program Files (x86) \ Parallels \ Plesk \ admin \ bin \ runtask.exe


Incorrect External SMTP Server settings is specified in Plesk->Tools and Settings->Mail server settings.


Configure a valid email account in Plesk > Tools & Settings > External SMTP Server Settings.

Search Words

schedule tasks

Sending messages via the task scheduler


problem with email task plesk 11

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