Article ID: 124858, created on Mar 13, 2015, last review on Mar 13, 2015

  • Applies to:
  • Plesk 12.0 for Linux
  • Plesk 11.5 for Linux


Unable to create subdomain in existing subscription, getting below error message:

Error: Some fields are empty or contain an improper value. Do not use quotes, space and national alphabet characters in a password. The password length should be from 5 to 14 characters in length, and it should not contain the username. ('password' = '') 


  1. Weak password of main FTP user, password policy on the server does not allow to use this password for subdomain.

  2. System user of the domain has invalid password.


Reset FTP user password by following the path bellow:

Domains > domain.tld > Websites & Domains > Web Hosting Access > Password 

Make sure the strong password for the users is set.

Search Words

Unable to create subdomain

Einige Felder sind leer oder enthalten einen ungültigen Wert.

a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c 01bc4c8cf5b7f01f815a7ada004154a2 29d1e90fd304f01e6420fbe60f66f838 0a53c5a9ca65a74d37ef5c5eaeb55d7f 2a5151f57629129e26ff206d171fbb5f e335d9adf7edffca6a8af8039031a4c7

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