Article ID: 124865, created on Mar 14, 2015, last review on Mar 14, 2015

  • Applies to:
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Windows
  • Plesk 11.5 for Windows


Log Rotation is enabled for domain with option to send rotated logs to email address, but the logs are not rotated as per the settings.

During statistic recalculation for domain the following error appears:

    "%plesk_bin%"\statistics.exe --calculate-one -d domain.tld

        Error   statistics_collector.exe    1   None
        The event class for this subscription is in an invalid partition (COM Error 8004020F, Description: The server rejected one or more recipient addresses. The server response was: 550 Requested action not taken: mailbox unavailable or not local
           at Send log for domain domain.tld to sales@domain123.tld
           at (logrotate::_sendLogByEmail line 190)
           at Process domain log line 167)


Plesk unable to send recalculation logs on the specified email address.


Set the valid email notification address on Log rotation settings at:

Websites & Domains > domain.tld > Logs > Log rotation > set "After Plesk retrieves data from log files of web and FTP servers, email the log files to this address" to valid one.

Search Words

The system cannot find the file specified. (Error code 2) at CreateProcess


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