Article ID: 124900, created on Mar 18, 2015, last review on Mar 18, 2015

  • Applies to:
  • Plesk 12.0 for Linux


Blank page is shown when accessing phpMyAdmin through Plesk hostname or domain name https://domain.tld:8443.


Domain name resolves to another IP address.


phpMyAdmin is accessible by login to Plesk only. Make sure that Plesk hostname or domain name, that you use for Plesk connection (https://domain.tld:8443), resolves to Plesk server's IP address.

  • Make sure that your hostname resolves to your server, where Plesk is installed:

    # nslookup domain.tld
    Non-authoritative answer:
    Name:   domain.tld
  • If it resolves to another IP address, please verify DNS setting with your hosting support.

  • You can get proper access to the phpMyAdmin page using Plesk IP address instead of hostname:

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