Article ID: 124907, created on Mar 18, 2015, last review on Mar 18, 2015

  • Applies to:
  • Plesk 12.0 for Windows


Following error appears while accessing MailEnable webmail for a domain:

HTTP Error 401.3 - Unauthorized
You do not have permission to view this directory or page because of the access control list (ACL) configuration or encryption settings for this resource on the Web server.

Physical Path
C:\Program Files (x86)\Parallels\Plesk\Mail Servers\Mail Enable\Bin\NETWebMail


The IME_USER does not have permissions to directory %plesk_dir%Mail Servers\Mail Enable\Bin\NETWebMail.


Edit security settings of %plesk_dir%Mail Servers\Mail Enable\Bin\NETWebMail folder adding read, read and execute, list permissions to IME_USER user.

Search Words

Server Error in Application "MAILENABLE WEBMAIL

mailenable unauthorized

mailenable 401.3

HTTP Error 401.3 - Unauthorized

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