Article ID: 124943, created on Mar 19, 2015, last review on Jun 17, 2016

  • Applies to:
  • Operations Automation
  • Web Presence Builder
  • Plesk 12.0 for Linux


There may be two different symptoms:

  1. Unable to use Maps module, the following error appears upon an attempt to add point:

    Base_ORM_Exception: Undefined property "uuid" in object "SB_Widget_Map_Marker". in /usr/local/sb/include/Base/ORM/Object.php on line 249 
  2. The following error may occur during restoration of the website:

    Error: Site (353b8144-a459-dadc-91dd-42e86c05d94d) can't be restored. Base_SyntaxException: PHP Notice : Undefined index: uuid
    file: /raid/sb/include/SB/Widget/Map.php
    line: 95
    code: 8


The issue is caused by software issue with internal ids #PPPM-1773 (for Presence Builder in Plesk) and #PPB-4302, ##PPB-4303 (for Presence Builder Standalone). It has already been fixed according to Plesk 12 Release Notes.


Install the latest updates of Presence Builder.


If upgrade is not an option you may apply workaround:

If you need to add Maps module:

  1. Create an uuid column for widget_map_markers table in sitebuilder5 database:

    mysql> alter table widget_map_markers add `uuid` varchar(36) NOT NULL DEFAULT '0'; 
  2. Add index into this table:

    mysql> alter table `widget_map_markers` ADD UNIQUE (`uuid`);

If you want to restore snapshot:

Note: Patch is for PPB 12.0.5 for Odin Service Automation and Plesk only:

Replace file <PPB_webspace_root>/htdocs/include/SB/Widget/Map.php with the patched one.

Search Words

unable to edit published website


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