Article ID: 124993, created on Mar 24, 2015, last review on Mar 9, 2016

  • Applies to:
  • Plesk 12.5 for Windows
  • Plesk 12.0 for Windows
  • Plesk 11.0 for Windows
  • Plesk 11.5 for Windows


Login to Plesk hangs. The following error appears in %plesk_dir%\admin\log\php_error.log :

PHP Warning: touch(): Unable to create file C:\Program Files (x86)\Parallels\Plesk\/var/modules/plesk-mobile//installed-migrations.txt because Permission denied


Permissions are not set properly for directory:



Make sure that valid read/write permissions are set to psaadm user:

C:\Program Files (x86)\Parallels\Plesk\var\modules>icacls plesk-mobile | findstr psaadm

If not, run Plesk Reconfigurator > Repair Plesk installation > Plesk File Security

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