Article ID: 125148, created on Apr 7, 2015, last review on Jun 17, 2016

  • Applies to:
  • Plesk 11.5 for Linux


In Tools&Settings -> Services Management Coldfusion is shown as stopped service, in attempt to start it you receive error:

Error: Unable to make action: Unable to manage service by cfmng: Service /opt/coldfusion9/bin/coldfusion failed to start
('--start', 'coldfusion')

If you use 'cfmng' utility you may start/stop CF server:

/usr/local/psa/admin/bin/cfmng --start --path=/opt/coldfusion9/

It starts normally, but command:

/usr/local/psa/admin/bin/cfmng --status --path=/opt/coldfusion9/

returns: is stopped

But in fact it is started:

/opt/coldfusion9/bin/coldfusion status
Pg/Sec  DB/Sec  CP/Sec  Reqs  Reqs  Reqs  AvgQ   AvgReq AvgDB  Bytes  Bytes
Now Hi  Now Hi  Now Hi  Q'ed  Run'g TO'ed Time   Time   Time   In/Sec Out/Sec
0   0   0   0   -1  -1  0     0     0     0      0      0      0      0

It means that cfmng does not receive correct status

Errors in panel.log:

tail -fn0 /usr/local/psa/admin/logs/panel.log
[util_exec]: cfmng /usr/local/psa/admin/bin/cfmng '--start' '--path=/opt/coldfusion9'      FALSE   0.14813

PleskUtilException: /usr/local/psa/admin/bin/cfmng '--start' '--path=/opt/coldfusion9' failed with message: Service /opt/coldfusion9/bin/coldfusion failed to start


cfmng does not support ColdFusion 9. cfmng checks CF version and as it not 7 or 8, fallback behavior to version 6.

Check Plesk Panel release notes for supported CF version

Web scripting:
   Adobe ColdFusion 8

We have created the feature request to and Coldfusion 9 support for Plesk Panel PPPM-1216


A Feature Request has been redirected to Plesk Service Team and will be considered for the inclusion in a future product version. Please use FR PPPM-1216 for your reference. You can get the information about the updates in our products in the following public sources: - public roadmaps for partners; - marketing news and important announces; - knowledge base, each product update comes with corresponding KB article;

Additionally for Plesk products you can use RSS feeds at

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