Article ID: 125399, created on May 2, 2015, last review on Aug 29, 2015

  • Applies to:
  • Plesk 11.0 for Linux


Customer enabled spam filter for Client side but did not add '' in black list under domain mail configuration at

Domains > > Mail > > Spam Filter > Advanced Settings > Black List

After this, '' was added in blacklist for server settings at

Tools & Settings > Mail > Spam Filter Settings > Black List tab > Tools > Add Addresses

Then, server side spam filter was disabled but customer's mail keep filtered.


The issue is known as software issue with id #PPP-10206


The issue will be fixed in further update of the product.

Search Words


SpamAssassin 設定不整合

spam filter

Domain Spam Filter black list keeps working even swerver wide spam is disabled.

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