Article ID: 125400, created on May 2, 2015, last review on Sep 18, 2015

  • Applies to:
  • Plesk


Subdomain can not be resolved.

# nslookup
** server can't find NXDOMAIN


DNS service is not enabled for subdomain.


By default, Plesk does not create separate DNS zones for subdomains.

To fix the issue make sure to enable DNS service for subdomain in Plesk:

Home > Subscriptions > > Websites & Domains > > DNS Settings by clicking Switch on the DNS Service

Please check the official documentation for your reference.

Search Words

server can't find NXDOMAIN

Subdomain name can not be resolved

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