Article ID: 125464, created on May 8, 2015, last review on Jun 3, 2016

  • Applies to:
  • Web Presence Builder
  • Plesk


  1. Website publishing takes a lot of time, even if website has few pages.

  2. The Band/Musician Fan Website template is used:

    Create new sitebuilder website > Select Your Website Topic > Fan and Hobby > Band/Musician Fan Website

  3. Too big dimensions of the site background image:

    # file /usr/local/sb/htdocs/sites/*/*/attachments/Background/background.jpg /usr/local/sb/htdocs/sites/*/*/attachments/Background/background.jpg: PNG image data, 1200 x 2000, 8-bit/color RGBA, non-interlaced
  4. Plesk and WPB logs contains no errors.


Such behavior is known as software issue #PPB-4434 and will be fixed in future product updates.

The root cause is in a huge size of website's background image or a huge amount of background images.


  1. Download patched file and unzip it.

  2. Backup and replace /usr/local/sb/include/SB/Widget/Compiler/Publish.php with the patched one.

  3. If step #1 did not resolve the issue change the background for header to solid color at:

    Design > Colors > Select 'Header' > Background > Color or image > Solid color > press 'OK'

  4. Publish website.

Search Words

Сайт не публикуется

Band/Musician Fan Website

Can't publish website

Website publishing takes much time

Unable to connect to Web Presence Builder server

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